Customer Testimonials
The manager Luis will reply quickly and Chris will help you with passion, but the whole store is too busy or their efficiency is too low. i need to wait for so long to get my lease, contract, etc. done, which is annoying because nobody want to spend that much time in the office.
Great sale and service teams!! I have received support from both departments in a timely matter! Shout out to Tiffany for going above and beyond when I inquired about an EV! Definitely recommend to anyone seeking a car! I am truly grateful for having a reliable and affordable vehicle!
Mark had great customer service. He deserves a raise. It's not too often that you get good customer service nowadays. I truly appreciate his communication skills and kindness. Thank you Tea Mazda.
Nathaniel was very helpful and informative. We got everything we wanted for our car.
Professional, friendly, knowledgeable staff, eager to please but not pushy. We'll be returning for our next vehicle, no question.
My wife and I were checking out mid-level SUVs and we arrived at Vallejo Mazda (Team Mazda) to test drive a CX-50. We met Damien who courteously and patiently answered all of our questions and arranged the test drive. He provided excellent service. Later, Tina provided important financial information which led to a competitive quote. Both were responsive throughout our two-week information gathering and due diligence stage, and though we ultimately selected a different brand vehicle (with some features not possible on the Mazda), we'd return to Team Mazda in Vallejo in an instant for our next new car ... Read More Google - Jul 26, 2026
Great buying experience. I know I can be a difficult customer to work with, and Francisco was a great help. Definitely recommend if you're in the market for a car. This is my family's 3rd Hyundai from this dealership, and they're always friendly, professional, and helpful.
I have always been a “Toyota” owner, I read about Mazdas in 2024 and decided to purchase one. I am now “SOLD” on Mazda. I find the service to be exceptional, punctual and honest. Keep up the good work.
Bought an Ioniq 5. Sales by Simmon. Excellent experience. No add on, no hidden fee, professional, no pressure easy process. Thanks.
We had a great experience with Damian, the sales rep. He was professional, informative, and not pushy. We appreciated his helpfulness and professionalism.
The sale team here at Vallejo Mazda are friendly, no pressure, unlike the Fremont Mazda's , they are rude and unprofessional.
Great customer service as always, was given the appointment needed due to the urgency of our situation - right tire deflating.
People are great and very helpful. Came in for my annual oil change on my Niro plugin HB ended up purchasing a EV 6 got a good price for my Niro trade in.
They give my car the best service everytime i come. I made this my regular spot.
Since purchasing my new Mazda, this is the only place I have had the services done on my car and I am very happy with the service I have received.
I am a 74 year old widow and have never bought a car by myself! I list my husband in August 2025! Gabe and Cesar made my experience amazing! It was never stressful and I never felt pressured! I walked out of the dealership feeling like I made an excellent deal! And my husband would have been proud!
Very good experience! Johnny was excellent and patient with our questions and requests. My only recommendation is to have CarFax report instead of Experian.
Damian Singh was outstanding—knowledgeable, patient, and genuinely committed to helping me find the perfect vehicle. They took the time to answer all my questions, never made me feel pressured, and made the entire buying process smooth and enjoyable. I truly appreciate their professionalism and highly recommend [Salesperson’s Name] to anyone looking for an exceptional car-buying experience.
They were supportive to get the color i wanted metallic blue. They were helpful and cooperative.
Jaray and Sam made the biggest impressions on us because they were the team members we interacted with the most throughout our car-buying experience.
Jaray's initial impression and his follow-up communication were the main reasons I chose to return to this dealership instead of visiting another location. During our test drive, he was attentive, personable, funny, and incredibly knowledgeable. He never made us feel pressured to make a purchase. Instead, it felt like we were talking with a trusted friend who genuinely wanted to help us find the right vehicle by sharing honest advice and answering all of our ... Read More Google - Jul 3, 2026
Great, friendly and helpful service. Damian was accommodating and always available to answer my questions.
The mazda team are very helpful, friendly and very accommodating. They are all very great
Sean of Team Mazda was very helpful and I’m very satisfied with my buying experience.
Angel Silva was amazing! Kept me informed and smoothest buying process I’ve experienced ever!
I had an excellent time purchasing my vehicle, Dang was amazing he showed me the car and I immediately fell in love. I was also given exceptional service by the used car sales manager Justin. They showed me the ins and out of my purchase and I couldn’t of asked for a better team to help!
Very attentive and caring team. Long wait for services but we appreciated the updates as the service was being done. Thank you!
Very professional, kind, friendly and honest. No pressure over all very good experience.
Great experience at Kia, great customer service and patience with the whole process. Honest feedback and assistance in helping us pick our cars to meet our needs. Great sales manager, Ryan & his team. Thank you
They took the time to make sure we were comfortable with our decision and never pressured us. Another big plus was that the vehicle was delivered directly to us by the dealership, which made the process even more convenient and hassle-free.
Professional and courteous the facility was clean and quiet coffee machine needs adjustment Although they could’ve did a better job washing the vehicle
It's convenient, the employees has always been friendly, very helpful, very knowledgeable. Services that I have received have been prompt, efficient, and effective.
Pleasant and courteous made sure my experience was as pleasant as could be. Kept me up dated the entire time they had my car
Team Mazda earned my business by offering a great price without the usual dealership games. The staff was professional, honest, and efficient from start to finish. They answered every question, respected my time, and made the entire process easy. I would gladly recommend them to friends and family.
Best customer service in the State of California!
Kenny was very helpful, a great sales person. Definitely would recommend and go back for my next car.
Ended up driving over 100 miles to purchase my Ford F-250 at Capitol Ford. I spoke with several local dealerships before ultimately choosing to make the drive, and I’m glad I did. While my experience was top notch, I want to give special recognition to my salesman, Robert. Texted several times over the course of a week or so. Solid and clear communication and was never pushy in providing answers to my varied questions. I highly recommend Capitol Ford, and suggest you speak with Robert when visiting the dealership.
I love my car and most of my experience. I still haven't received my second key fob or the key to unlock the handles to step up to reach the top of the car.
Great service advisor! Excellent customer service that went above and beyond. Very attentive, Consistently positive experiences here.
Went above and beyond excellent customer service, very attentive, did not give up, professional, good personality
Great catch on all the things my car needed. Glad I had a maintenance pkg that took care of 2/3 of it. Appreciated the rides to and from and the car wash as well.
I was very impressed with my internet sales person (Sean) as he was very approachable, easy to work with and exceeded my expectations on many levels. When I came in to see the car at the dealership on Friday (May 29), he took a step beyond to have the Corvette Z06 washed and prepped just to show it (I was not expecting that so yes, that raised the bar on exceeding customer expectations). The following day on Saturday (May 30), he again took the initiative to exceed my expectation by working hard with his GSM on my offer. At the end, I ... Read More Google - Jun 3, 2026
Tiffany house was awsome never pressured us let us shop and look and pick our likings we looked for her when we chose what we was interested in
Great experience! We worked with Angel and he was super helpful and knowledgeable. Overall experience was positive and this is our second Mazda and we love it
The sales people are very nice. I recommend you go during the week as the weekends are very busy there.
Greeted warmly..Very informative; eagerness to find a car that suited our needs.. knowledgeable about trim lines..
Tiffany was exceptional. She was warm, kind, knowledgeable, and incredibly patient throughout my indecisiveness about the color. She worked with me every step of the way, found exactly what I was looking for, and made the entire experience enjoyable (as much a purchasing a new vehicle can be :).
This was honestly the best car-buying experience I've ever had, and I've been through 7 car transactions. As someone who works in hospitality, I can quickly recognize authentic service. Tiffany is clearly a hard worker and genuinely cares about her customers. That level of authenticity isn't something you can easily ... Read More DealerRater - Jun 1, 2026
Very chill car buying experience. Zero pressure, very accommodating.
Great service advisor and very helpful. Very quick with getting my car back to me in a timely manner.
Respectful of everyone’s time in the negotiation. Professional staff and attentive service. Got the job done to make it happen
Joey is very helpful and easy to schedule. My only hope is the parts availability
Great experience at Concord Mazda. Raul assisted me with the purchase of my new Mazda MX-5 Miata. The transaction was smooth and enjoyable.
Wonder experience with Nathaniel from sales and Oscar from finance.
Sameer made the experiance smooth and painless, and the rest of the team, Luis & Oscar, finalized the deal I wanted with minimal fuss and back n forth. Easy in, easy out.
Carlos was a real pro. He communicated with yin a friendly manner and Tina had his back giving me options. Love this dealership.
Jose was courteous, friendly and knowledgeable. He made my service visit stress less. The warranty Repair was done perfectly.
The people working at the front desk is really nice good knowledge about what your car needs. Overall havbeen there twice for my car service and it's been 10 out of 10.
Mazda has good customer service that means a lot when you are bringing your car in for service.
clear and efficient as usual…… nothing more to say. This request for words is obnoxious
Service gets done. They explain to what needs to be done and the video they send is always helpful as a visual.
Joe at Mazda made the entire car-buying experience smooth, stress-free, and enjoyable. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He genuinely cared about helping me find the right car and made sure I got a great deal. I really appreciated his professionalism and friendly attitude throughout the process. If you’re looking for someone honest and helpful at Mazda, I highly recommend asking for Joe!
I was in need of a truck and Mother Nature said I needed it sooner rather than later. I found my truck through their website. Called in and asked for the absolute lowest out the door price as I'm not trying to sit at a dealership for 8+ hours. I know what I want just give me the numbers and team Chevy did just that. When everything was said and done (maybe an hour) I drove the 2+ hours to check the truck out and it was as advertised and described to me. There was a hiccup with the truck but ... Read More Yelp - May 18, 2026
Great team, extremely helpful and made everything simple
Excellent customer service
I queried the dealership via email about the car I was interested in. I was contacted by Sam Amurkhanov within minutes. I requested OTD pricing and he delivered the information I needed. I was happy with the offer he extended and arranged a test drive. The end result is that we bought the car after the test drive. The only negative to the transaction was the length of time it took to complete the sale. The OTD price of the car was established, but we introduced a trade-in at the last minute. Waiting for the F&I session was ... Read More DealerRater - May 16, 2026
Always treated very good and my vehicle is always completed to my satisfaction.
The coffee machine was not working The bathrooms were clean People were polite the facilities were clean
would like to document my ongoing concern regarding my Mazda CX-90 steering issue.
The dealership previously replaced the steering gear/component related to the steering system in an attempt to repair the original problem. However, after the repair, the steering wheel became noticeably stiff and difficult to turn compared to how the vehicle originally drove.
In addition, the vehicle still does not feel safe or normal while driving. The steering behavior changed after the repair, and the issue remains unresolved.
Now I am being told that nothing further can be done at the dealership level and that I should contact ... Read More DealerRater - May 13, 2026
This is our 2nd time buying from this dealership. The staff once again was very helpful. Damian was very responsive and took the time to make sure we got the vehicle we wanted.
unacceptably long wait time. We did not dally around, came in ready to buy, but ended up spending close to 6 hours, nearly 3 of which were just waiting to pay after signing the deal.
Had a great experience at DGDG Mazda in Vallejo getting my new Mazda CX-50! Sam was amazing to work with from start to finish — knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to answer all of my questions, made sure I felt comfortable every step of the way, and never made me feel pressured or rushed into anything.
Tina was also very helpful and helped everything go smoothly. Overall, the customer service was excellent and made the car-buying experience so much less stressful. You can tell Sam truly cares about his customers and wants to ... Read More Google - May 11, 2026
I had such a great experience working with Sam at DGDG Mazda in Vallejo while getting my new Mazda CX-50! Sam was absolutely amazing throughout the entire process — super knowledgeable, patient, and genuinely helpful from start to finish. He took the time to answer all of my questions, made sure I felt comfortable every step of the way, and never made me feel pressured.
Tina was also wonderful and helped make everything go smoothly. Overall, the level of customer service and support I received was incredible. You can tell Sam truly cares about his customers and wants to help people ... Read More DealerRater - May 11, 2026
We had a wonderful experience at Audi in Modesto buying our daughter’s first car! The sales team was great, answered all of our questions. The whole process was smooth and easy and we were on our way with her car! The entire staff made us feel comfortable and was great to talk to! Thank you for making it such a fun day for our family
I just wanna Shout out Damian Singh. He was very patient and responsive.Making a big purchase like i did is never easy. But with his help and professionalism he should be recognized by this Dealer. I use to be in a car sales myself and i’m not an easy sell.Thank you Mazda Vallejo
My 2021 Mazda CX5 developed a severe oil leak and was still under the 60 month warranty. I made an appointment with Vallejo Mazda and received excellent service from them. I left the car overnight, they provided a loner car, and the leak was repaired by the next day at no cost to me. I would definitely recommend Vallejo Mazda—the staff was knowledgeable, courteous and very accommodating.
Worked with Tina and Sean and had a great experience. This was my second time buying from this dealership (first time was in 2019), and the service was just as great this time around. They were responsive, easy to work with, and genuinely on my side throughout the process. They took the time to understand my situation and worked with me to land on the best car at the best deal. Highly recommend asking for either of them.
Through the Costco Auto program, I was able to get an affordable starting price on my new car. Aaron was my auto dealer and he was tremendous. He was professional, answered all my questions, didn’t try to “up sale” me at all. The price he gave me over the phone was the same price on all my paperwork. And in the end, that was my biggest worry going into buying a car for the first time in 15 yrs. Huge thank you to Costco for having this program and a huge thank you to Aaron for making the process seamless.
Everyone, I mean everyone was very professional and super nice. I was leasing my car and wanted to buy it and it couldn’t have gone any smoother!!
Manuel was great to work with. Everything went smooth and fast. Would recommend them to everyone and I will be purchasing future cars from them
Very friendly and super helpful from start to finish. Very thankful for everyone who helped.
Our specialist Damian was great. He made it so easy for us and really kept our needs in focus . We didn’t feel pressured and therefore my wife and I feast very comfortable working with the DGDG
Professional custom service