Customer Testimonials

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DealerRater Sep 13, 2019

Samir Childers, Online Director, Superb, Outstanding online salesman who wants to make sales and deliver cars. Thanks Samir. Ethan Bais Friendly, outgoing, helpful and thorough. A pleasure to meet. Completed our Mazda purchase. Thanks Ethan for you help. Greatly appreciated.

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DealerRater Aug 5, 2018

Had to pick up a car for my daughter who was moving from Virginia. Looked around and attempted to make a fair deal in Vacaville but they wouldn’t even try called over to Team Mazda spoke to Rocco Marconni who located the right car we drove over made an offer and we worked a deal in about two minutes was in and out in about an hour one of the best car buying experiences ever!! As a dad I know I can trust Rocco to make sure my daughter will be taken care of whenever she needs service a ...

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DealerRater Sep 10, 2017

Samir Childers is a true example of Customer Service. In driving through Vallejo on my way home, I spontaneously stopped at the Vallejo Mazda dealer to get some advice in using my Mazda CX-5 Navigation System. It's not exactly a user friendly Navigation System - but Samir Childers dropped everything he was doing to help me. THANK YOU!! When my new Mazda needs service - I'm going to to Team Superstore in Vallejo.

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DealerRater Aug 13, 2016

Terry was really helpful, he got us the exact deal what we were looking for. He also stayed in late for extra 2 hrs since they were closing at 9. All his coworkers were also very patience.

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DealerRater Jul 14, 2016

Team Superstores helped make my first car buying experience the best! I came into the dealership that day not thinking I would get a car at all and I met on lot the co manager Rocco whom showed me this beautiful slicked back Mazda 3i sport after being set on wanting to get a Chevrolet Cruze for months. I didn't think I would be able to afford that nice of a car but they worked with my budget and gave me a great APR rate that wasn't only affordable but also included an awesome 5 year warranty on the ...

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DealerRater Mar 8, 2016

I didn't realize how much I didn't want to buy a car right now until I was forced into it and became a total and utter xxxxx. i am more saddened by my behavior through this whole process than I could ever imaging. Despite that, Samir was amazing. He put up with my amazing bitchiness, my frustration, my downright anger at times. Was he perfect? No. A couple of things that he neglected to mention fueled my irrational psychoticness, but I kind of believe that I probably flustered him, causing him to forget a couple of things. And, ...

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DealerRater Mar 4, 2016

My boyfriend and I recently purchased a car last February 19, 2016. BEST experience ever buying a car! Terry Moy at Team Mazda Vallejo was extremely helpful, courteous and straight-forward. We are highly satisfied with how he answers our questions and thoroughly explain the process. He was able to get us a lower monthly payment. My boyfriend and I had a set budget for the downpayment and he worked with that. What an awesome guy right? I highly recommend going to team superstores for people who wanted to buy a car for the first time. Their manager Lisa i think that's ...

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DealerRater Feb 10, 2016

My husband and I have a growing family, so we were in the market to buy a new car. We had previously owned a Mazda3, and being happy with the car, decided a Mazda CX-5 was the right choice for us. Originally, we were interested in purchasing a used car, but after doing some research, we were unsure whether we'd really be saving much money on an older model. We decided to go to Mazda Vallejo to ask a few questions and met one of their salesmen, Terry. Right away, Terry put us at ease. We made it clear ...

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DealerRater Jan 30, 2016

Our experience with Team Mazda could not have been any better. When I first put out feelers to several dealerships, Team Mazda's Samir responded immediately and very helpfully. He was interested and enthusiastic without being aggressive or pushy; he was responsive to my questions without exerting too much pressure. He stayed in touch, and was very obliging as I tried to get clear on what the car had and what options were available. (He even went out into the pouring rain to snap an another few pictures of the car, when I requested them.) Samir was very patient, considerate, ...

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DealerRater Nov 18, 2015

Samir Childers provided excellent customer service. He was patient and answered all of our questions. We bought our 2016 Mazda CX 5 GT and are very happy with it. Thank you Samir!

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DealerRater Nov 5, 2015

If you want a place that won't push cars on you, this is the place to buy. They're friendly staff makes the buying experience easy and comfortable. Jason and Billy made the transaction smooth, and I would definitely recommend this dealership to anyone looking to purchase a car.

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DealerRater Oct 7, 2015

After making an online inquiry, I was quickly connected with Rocco Marconni. Rocco was willing to give me some prices over the phone, so I went in for an awesome test drive a few hours later. Short story: I bought a new Mazda 3! Rocco is really passionate about honesty and transparency, and I would recommend working with him and the dealership that also clearly values these qualities.

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DealerRater Jul 22, 2015

I found they were very knowledgable about all their products. Fast, efficient, and willing to work with me to get me the most for my money. I'd highly recommend Team Chevrolet to everyone.

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DealerRater Jun 1, 2015

Wow, what can I say? I have bought at least 2 dozen new cars in the past 25 years. Mercedes, BMW, Porsche, Toyota, Ford, Lincoln etc.... I have never in my life felt so welcome and protected by a car dealership. I expect to be protected by the people I do business with and give my hard earned money to. In 25 years, Team Superstores is only buying experience in which I felt protected by a dealership and the guys. Jason in the Mazda franchise would not stop working on our deal until he got us the rock bottom price. Even when we ...

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DealerRater Mar 2, 2015

My wife and I were looking for a new Mazda CX 5. We went to a Mazda dealer that we found on the internet as we had no previous experience with Mazda. Billy Ross showed us the 2015 but also the new 2016 models that just came out. We liked the new features of the 2016 CX 5 so focused on that. Billy and all the staff were very courteous the whole time. We took a test drive of the car level we were interested in. Billy was very knowledgeable about the car and how the many new features worked and was able to explain ...

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DealerRater Apr 30, 2014

I give this Dealership, and Rocco Marconni a 20 out of 10 on my overall experience. My boyfriend and I were int he market to get a new sedan. We LOVED the Mazda 6, and the people we worked with close to where we live just didn't do it for us. I made a phone call to the Team Superstore, I spoke with Rocco, and after that short informative conversation, I already felt like I had a friend who had my best interests in sight. I knew my boyfriend and I needed to take a trip out there. We ended up getting ...

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DealerRater Apr 20, 2014

Rocco has a love for car sales, and it shows through every aspect of his service. He is warm-hearted and truly works to get the customer the price he or she desires. Thanks, Rocco, for getting me such a great deal! Carmel

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DealerRater Mar 31, 2014

My name is Jovaughna Augustine, my mother Anna and I had a very amazing experience with Mr. Rocco Marconi, he made it his mission to help us get our car and made it happen. Not only did he surprise us with the car that we were able to get but he made us a part of the decision making process as well. He worked very hard the entire day to make sure that we got our car and in the end we were truly grateful to work with someone as caring and genuine as Mr. Marconi.

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DealerRater Mar 21, 2014

Today was another great experience with Rocco Marconi. We've been going to Rocco since 2010. When we first came to see him, our credit wasn't really great & I honestly thought we wouldn't qualify. Rocco assured us we would be ok & that he would find us a deal that specifically fits our budget. He gave us a plan that would not only help us presently, but also for the future. Today 03/20/14 we purchased our 3rd car, & couldn't be happier! Again, he worked out an amazing deal with the perfect interest rate. By following his advise ...

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DealerRater Mar 11, 2014

I came to the dealership to see if my new Mazda 3 that was two-and-a-half years old could fall under warrantee for repair for a leaking AC line, and I was upset, because it was an obvious OEM defect, but my milage was beyond the 3Y/36K. I didn't want to spend $500 for a hose. I was also unsatisfied with my inability to purchase a SkyActiv version of my 2012 car, because TEAM didn't have them yet when I purchased my Mazda 3 Hatchback S Touring which only gets 24 miles to the gallon, average. I bought that car because I need ...

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DealerRater Jul 3, 2013

Rocco and Vince were extremely helpful. Rocco found a way for my family to purchase a car. He got us a deal that made our family happy. He anticipated the type of car that would make my wife happy (she would be the person driving the car). Vince was the person who allowed us to test drive the vehicle. The customer service he provided was professional, courteous, and personable. The service provided by these two, plus the quality service provided by the financial staff, enabled my family to have the paperwork and car home to Fremont by mid afternoon.

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